Hiring a professional audio editing service ensures that your audiobook receives meticulous attention to detail and high-quality post-production. Professionals have the expertise and specialized tools to enhance audio clarity, remove unwanted noise, and create a seamless and engaging listening experience.

The audiobook post-production process typically includes tasks such as editing out mistakes or errors, removing background noise or unwanted sounds, adjusting volume levels, ensuring consistency in tone and pacing, adding or adjusting music and sound effects, and mastering the final audio to achieve optimal sound quality.

We use industry-leading tools and software like iZotope RX to reduce background noise, eliminate unwanted artifacts, and ensure pristine audio recordings. The powerful Waves plugins further enhance your audio by providing precise control over equalization, dynamics, and spatial effects. We strive to deliver a final audio product ensuring crystal-clear sound that captivates listeners.

Yes, our audio editing service can address certain mistakes or errors made during the recording process. We can remove small errors, edit out unwanted noises, and make adjustments to ensure a smooth and cohesive listening experience. However, significant mistakes or issues related to the original recording quality may have limitations in correction during post-production.

When we proof your audiobook, we are diligently listening for a variety of potential issues, such as:

1. Repeated Phrases: These are sections where the narrator might have repeated the same line or sentence twice.
2. Consistent Narration: We pay attention to ensure that the tone, volume, pace, and overall delivery of the narration are consistent throughout the audiobook. Any inconsistencies can disrupt the listener’s engagement.
3. Erroneous Sounds: These can be background noises, clicks, pops, plosives, or any other unwanted sound that may have been picked up during recording.
4. Missed Pronunciations: We check to ensure that all words, especially those that are complex or uncommon, are pronounced correctly.
5. Gaps in Sections: We ensure there are no unintended silence periods or overly lengthy pauses between sentences or sections.
6. Editing Mistakes: We look out for any errors that may have occurred during the editing process, such as abrupt cuts, incorrect cross-fades, or unnatural-sounding edits.
7. Page-Turn Sounds: These are noises made by turning pages of a script during recording. They can be distracting for listeners and need to be removed.

In essence, our proofing process is designed to ensure that your audiobook sounds professional, clean, and pleasant to listen to from start to finish.

The duration of the audio editing process depends on factors such as the length and complexity of the audiobook, the quality of the initial recordings, and the specific editing requirements. We strive to provide a reasonable turnaround time and can discuss timelines based on the specifics of your project. However, we strive to keep the turnaround time for most of our services 3 days for every 60 minutes of raw audio, excluding weekends and holidays. If you submit multiple media files simultaneously, they will be processed in the order they were submitted.

Our primary aim is to ensure your complete satisfaction with the final product. For basic audio editing services, we offer four complimentary revisions. Each revision can consist of multiple edit lists, not just one.

We understand that a more detailed revision process may be necessary for projects requiring sound design. We offer six complimentary revisions for these projects to ensure the audio aligns perfectly with your vision.

Additional revisions beyond these are available at a fee of $20 each. We also offer an unlimited revisions package for an extra fee, providing the flexibility to make any number of adjustments until you are fully satisfied with the final product.

Remember, our goal is to create a captivating audiobook that meets your exact specifications. We’re committed to working closely with you to bring your vision to life.

Absolutely! We strive to ensure your satisfaction with the final product. While it’s important to note that revisions to audiobook files after they have been submitted to ACX may have certain limitations, we will work closely with you during the editing process to address any concerns and make necessary adjustments before the submission. Our goal is to deliver an audiobook that meets your expectations and aligns with ACX’s guidelines.

To commence the audiobook editing process, we require an upfront deposit of 25% of the total project cost. This deposit is due before the editing work begins and helps secure our resources and dedicated time for your project.

Upon completion of the editing process, we will provide you with the final edited audiobook files for review and approval. Before you can download and access the completed audiobook, we kindly request the balance payment, which covers the remaining 75% of the total project cost.

We believe this payment structure allows for a fair and mutually beneficial arrangement. The upfront deposit ensures a commitment from both parties and enables us to allocate the necessary time and expertise to deliver a high-quality audiobook editing service.

The balance payment, due before accessing the completed audiobook, ensures that we receive fair compensation for our work and ensures a smooth handover of the final product to you. Once the balance payment is received, you can download and distribute your professionally edited audiobook.

We value open communication and transparency throughout the payment process. If you have any questions or concerns regarding the payment terms or need to discuss alternative arrangements, please don’t hesitate to contact us.

We appreciate your trust in our audiobook editing services and look forward to collaborating on your project.

To make payments for our services, we have a straightforward process in place. Once we have completed editing your media content and it is ready for final delivery, we will email you the invoice for the services rendered. This invoice will include a detailed breakdown of the charges based on the agreed-upon pricing and any additional services requested. We kindly request that payment is made upon receipt of the invoice. Once the payment is confirmed, we will proceed to upload the finalized podcast files, ensuring smooth and timely delivery of your polished video file.

Yes, we take pride in offering a money-back guarantee for our audiobook editing services. Our goal is to ensure complete satisfaction for all our clients.

In each project, we provide two dedicated checkpoints for client review. If, after the second checkpoint, you feel our services are not meeting your expectations, we will gladly offer a full refund.

Please note that the money-back guarantee is valid up until the second checkpoint. After we proceed beyond this point, the guarantee is no longer applicable. We believe these two early review points provide ample opportunity for you to evaluate our work and make an informed decision.

Our aim is to exceed your expectations, delivering a high-quality audiobook that aligns with your vision. We strive to establish a collaborative relationship with our clients, ensuring their utmost satisfaction throughout the process.

Should you have any concerns or questions about our money-back guarantee, please don’t hesitate to reach out to our team. We’re here to assist you every step of the way.

Refund Policy

Our goal is to exceed your expectations and ensure your satisfaction with our audiobook editing service. However, we understand that there may be circumstances in which you are not fully satisfied. Below is our refund policy that covers such instances.

Full Refunds

We offer full refunds under the following conditions:

1. You ordered and paid for a service but did not provide the necessary audio files for us to begin work within 30 days of payment. After 30 days, we may opt to automatically refund your payment, minus any processing fees.
2. You ordered and paid for a service, but due to unforeseen technical issues or circumstances beyond our control, we were unable to fulfill your project in a professional and timely manner.

Partial Refunds:

Partial refunds apply in these situations:

1. You ordered and paid for a package, received your initial edited files, but decide to halt the project for any reason. We will refund 50% of the full project cost, minus processing fees. The received files will be considered final, with no further revisions unless a new project or add-on is purchased.
2. If your project is more than 80% complete and you decide not to proceed with it, we will refund 25% of the full project price. The edited files will be considered final.

No Refunds

Refunds will not be issued under the following conditions:

1. You ordered and paid for a service, received your initial files and revisions, and confirmed that you were satisfied with the project.
2. You ordered and paid for a service, your project was completed and delivered successfully.
3. You ordered and paid for a service, received your initial files and revisions, but did not respond within 30 days. In such a case, your project will be considered final and completed.

We are committed to providing top-tier audiobook editing services and maintaining transparency with our clients. If you have any questions or concerns about our refund policy, please do not hesitate to reach out to our team. By ordering our services, you automatically agree to these terms.

Project Holds

There are circumstances under which a project may be put on hold. These include:

Unpaid Deposit: If you’ve approved the estimate but have not yet made the deposit to start the project, the project will be on hold. Please note that approved estimates are valid for 30 days. After this period, we’ll need to provide a new estimate.

Lack of Communication: If we don’t receive your response or feedback regarding the latest submitted revision for a considerable period, we may put the project on hold until we hear back from you.

Awaiting Project Files: If we haven’t received the necessary project files from you, we’ll hold your project for up to 30 days. If we don’t hear from you within this period, we may issue a refund.

Customer-Requested Postponement: If you’ve requested to postpone the project due to unforeseen circumstances and wish to continue at a later time, we will place your project on hold. Your paid deposit will be retained during this period, and we’ll resume work when you’re ready.

For audio editing, we primarily accept WAV as they offer good-quality sound. However, we can also work with other common audio formats such as AIFF, FLAC, and AAC. It’s recommended to provide the highest quality, uncompressed files available to maintain audio fidelity during the editing process. 

As for video editing, we accept a wide variety of file formats. These include MP4, MOV, AVI, and WMV. We also accept video files in formats produced by most major cameras, such as AVCHD and MXF.

Please let us know if you have your audio or video in a different format. We’ll do our best to accommodate your needs. Please note that maintaining the highest possible quality for your original recording will yield the best results after editing.

To submit your media files for editing, we use a secure and efficient service called Frame.io. It allows us to share files, add comments, draw annotations, and have threaded discussions directly on the audio or video file timelines. Clients can also review and approve workflow, making it convenient for you to provide feedback on specific sections of the audiobook sections.

Here’s a step-by-step guide:

Contact us first, and we will create your workspace. Next, you will receive an email invitation to our shared Frame.io workspace.

Follow the link in the email to create your account (if you don’t already have one) and access the workspace.

Once you are in our shared workspace, you can easily upload your audio or video files. Simply click on the ‘New’ button at the top right of the screen, then click on ‘Upload Files.’

Select the audio or video files from the device you want to upload. You can upload multiple files at once.

Wait for the files to upload completely. Once uploaded, we will be notified and will start working on your files.

Remember, Frame.io is a secure platform that ensures your files’ safety and confidentiality. If you have any difficulties or further questions, please don’t hesitate to get in touch with us.

We believe in offering a versatile service that accommodates the diverse needs of content creators. Therefore, we work with media of all lengths and genres. Whether you have a two-hour audiobook or a comprehensive twelve-hour audiobook, we can handle it. Similarly, we’re comfortable working with any genre, from storytelling and true crime to educational content and interviews.

That said, it’s important to note that turnaround times may vary based on the length of your media content, and our pricing may adjust accordingly. For extraordinarily long content, or those requiring extensive sound design or specialized editing, we would advise getting in touch to discuss your project in detail. This way, we can ensure we have the necessary resources available and can meet your expectations.

We recognize the significance of promotional and marketing strategies; however, our core competency and dedication revolve around enhancing the quality of your digital media through exceptional audio and video editing, along with visually striking artwork. Our mission is to ensure your media looks and sounds their best with professionally polished content to maximize their impact and audience engagement.

1. Please export all audio materials in no less than 24-bit/44.1k Wav format. Contact us ahead of time if you have recorded in 16-bit44.1k. Both mono and stereo formats are acceptable. Avoid using lossy formats like mp3.
2. Ensure the exported audio does not have excessive processing, such as significant EQ, heavy compression, limiting, noise reduction, or effects. Mild compression and EQ are acceptable, provided they were consistently used during the recording process.
3. If your audio is already edited, ensure it is free from region clipping. There should be no cut-off at the head or endpoints, and some crossfades should be present.
4. If you’re sending unedited audio, kindly include all outtakes, voice cues, and retakes, ideally within the recorded file per section.
5. Please label all audio files in correspondence with the audiobook’s table of contents, numbering them in order. For instance: 1. Opening credits, 2. Introduction, 3. Chapter 1, and so on.
6. Include the final script of the book, eBook, or Kindle version for reference. A printed version can also be mailed if available.
7. Provide any additional notes that might be beneficial to the editing process.